Common Security and Compliance Mistakes That Restaurant Owners Are Making

Security is something that all businesses need to be concerned with nowadays. All you need to do is turn on the news and you will, no doubt, see a report about a recent data breach. The last thing you want is for this news report to be about you. A lot of restaurant owners are guilty of having the ‘it won’t happen to me attitude’, especially local, small businesses. However, no one is immune to the threat of a data breach. So, keep on reading to discover some of the common security and compliance mistakes that you need to avoid at your restaurant.

Screen Shot 2015-12-15 at 15.57.57

Failing to protect your POS systems – This is one of the biggest mistakes that restaurant owners are making. Any business with a POS system needs to make sure they are PCI DSS compliant. This is the case irrespective of whether you take one card payment or one hundred. What is PCI DSS? This stands for Payment Card Industry Data Security Standards. Basically, it is a set of requirements your restaurant needs to follow to ensure that you are protecting all critical data. One of the most important aspects of securing your POS systems involves creating a separate Cardholder Data Environment (CDE) so that all confidential payment information is segregated form all other traffic on the network, and thus the chance of a data breach occurring is minimised dramatically.

Failing to educate your employees – Did you know that the majority of data breaches nowadays occur because of an insider? This can be malicious in some cases, but in most instances it occurs through a sheer lack of knowledge. It is up to you to educate them about this side of your business and the practices they need to adopt to protect your business.

Failing to secure your Wi-Fi network – Nowadays, there are many benefits to gain by offering free Wi-Fi to your customers. This is something that people have come to expect. Not only will you attract new customers to your restaurant, but your existing customers will stay there longer, which will result in them spending further money too. However, when offering free Wi-Fi you need to be sure that the network is secure. This is why you are advised to use the services of a top quality security company. If you don’t, you are leaving yourself wide open to a potential data breach, as hackers will be able to install malware and steal your data’s sensitive information.

Failing to keep organised records – Last but not least, in order to be fully compliant you will need to keep records. This is something you are required to do to comply with PCI DSS as well as the Data Protection Acts and the Digital Economy Act. This ensures that you can trace any suspicious activity to get to the bottom of it.

To conclude, if you avoid the four mistakes that have been mentioned in this post, then you can be fairly confident that your business is achieving compliance and handling security effectively.