How To Respond To Data BreachesNeedless to say, all businesses aim to stop data breaches from occurring altogether. However, this does not mean you should ignore the possibility of one happening. No matter how effective your security systems are, there is always the chance of a breach, as cyber criminals are becoming more intelligent and innovative with their hacking approaches, and insider attacks are always a possibility, as your employees may compromise your system without even realising they have done so. Because of this, it is imperative to create a response plan so you can minimise the damage to your business.
By creating a data breach response plan, you will be able to lower the total cost of the data breach while also minimising any damage to your reputation and ensuring your business is not out of action for too long. Nevertheless, you will only be able to achieve this if you create a plan effectively, and thus read on to discover more.
When creating a response plan for data breaches, it is imperative to ensure that this is a comprehensive plan that takes into account all responsibilities and potential scenarios, as there are many different moving parts and incidents that could occur. So, how do you go about creating this plan? Well, the first thing you need to do is assemble your response team. You will require an incident lead, which would come from an external or internal legal department while you also need executive leaders, which should be your business’s key decision makers.
Aside from this, you may need to include individuals relating to the following departments – information technology and security, public relations, legal and privacy, law enforcement, customer care and human resources, as well as a data breach resolution provider. This all depends on your company, and the nature of the data breach. For example, you will need to engage someone from public relations to handle any information leaks while you’ll also need them to track and analyse media coverage so that any negative press can be responded to. The need for this is usually greater for large companies with a big presence.
Once you have established your team, you will then need to conduct preparedness training, which should involve investing in effective cyber security software, firewall protection and encryption devices, and ensuring this is updated on a frequent basis. You also need to develop security policies and work alongside employees to ensure they are acting with caution and intelligence when it comes to their security efforts. Aside from this, you need to put together an effective process for reporting any employees that are not following the security measures in place while you need to limit both the electronic and hard data that individuals can access. When putting your plan together, you need to plan for the worst so that you can respond in the most efficient manner. This will require more of your efforts but it will be worth it.
To conclude, you cannot overlook the importance of putting together a data breach response plan, irrespective of how effective your security measures may be. Take note of the points mentioned and start putting together your strategy today.