One of the main features of our Guest Wi-Fi solution is the fact that it is fully compliant. This is something a lot of business owners overlook when choosing a Wi-Fi service, and they are leaving their business wide open to fines and reputational damage. With that being said, below we are going to outline the obligations you face in regards to Wi-Fi regulations, yet you can have the peace of mind that all of this is taken care of when you choose Retail Secure.
The first requirement is to retain all data for a minimum of 12 months. This is law under the Data Retention Regulations 2009. This is applicable to all data that is processed or generated in the United Kingdom. It is critical that all data is stored in the correct manner so that it can be traced. Retail Secure takes care of this by storing your data in a secure manner with the relevant labels, i.e. duration, destination, data, and type.
The next thing you need to concern yourself with is data protection. The Data Protection Act 1998 outlines a set of requirements in regards to the correct way to use and retain an individual’s data. This relates to all of the data your customers submit while they are using your Wi-Fi network. If someone requests the information you have stored about him or her, you need to provide it in an electronic format otherwise you are committing an offense. Data Protection offenses can result in fines of up to £500,000. At Retail Secure, our system ensures that everyone using your Wi-Fi network accepts the terms and conditions so that their data is provided with consent. We also ensure that it is collected securely so that you fully adhere to the Data Protection Act 1998.
While illegal activity is not a very common issue, it is a very serious one. Unfortunately, there are some people who may try to use your Wi-Fi network to access illegal content. This could be anything from terrorism to child pornography. If this occurs, and you are not able to identify the person committing the crime, then you could be held responsible. This relates to the earlier point about data retention. You need to be able to trace everyone that has used your Wi-Fi network so you can supply this information to the authorities if required. Not only do we help you to do this by retaining data, but also our content filtering feature helps to block all inappropriate websites from your customers’ viewing.
The Digital Economy Act 2010 makes it law that you notify the subscriber when copyright infringement has occurred. Therefore, if someone downloads a copyrighted film on your Wi-Fi network, you need to provide details about who is responsible. If you are not able to do this, then you will be held responsible, as you are viewed as an accomplice. This again highlights why monitoring and data retention are so important. Major copyright holders, such as music publishers, are really clamping down on this, and punishment can range from fines of up to £5,000 to a maximum ten years’ imprisonment.